Frequently Asked Questions
Everything you need to know about your Pythia experience.
What is the typical shipping timeframe for my order?
Standard domestic orders are processed within 1-2 business days and typically arrive within 3-5 business days. International shipping times vary by location, usually ranging from 7-14 business days.
How can I return an item that doesn't fit?
We offer a 30-day return policy for all unworn items with original tags attached. Simply visit our returns portal to generate a prepaid shipping label and initiate your refund or exchange.
Are your materials sustainably sourced?
At Pythia, we prioritize ethical craftsmanship. 80% of our current collection is made from organic cotton, recycled polyester, or deadstock fabrics to minimize our environmental footprint.
How do I ensure I choose the right size?
Each product page features a detailed 'Size Guide' with specific measurements. If you are between sizes, we generally recommend sizing up for a more relaxed fit or following the specific fit notes in the product description.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer interest-free installment plans through Klarna and Afterpay.
Can I track my order once it has shipped?
Yes, as soon as your order leaves our warehouse, you will receive a shipping confirmation email containing a tracking number and a link to monitor your package's progress.